Creates and manages groups in OPERA S&C system Assists with 30 60 90 day catering forecast that is prepared weekly Completes Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed upon details and pricing for the meeting, event or program Conduct weekly BEO meetings to discuss events with the directo

Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board Informs customers of promotions and notifies them of assigned server Manages patron wait list as needed Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies. Helps dining room staff by setting and clearing tables;

The Technology Analyst is responsible for assessing and analyzing technology systems and processes to ensure efficient and effective operations within the call center environment. The analyst evaluates and optimizes technology solutions, identifies areas for improvement, and provides recommendations to enhance customer service, productivity, and overall performance. Respo

Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and th

Communicates with guests to process registration and complete orders Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track Inspects all safety equipment to ensure proper function Abilit

Responsible for personnel related actions within the Security team including hiring, orientation, training, coaching, feedback, discipline, and scheduling of employees Oversees Security Awareness training and assists with Safety related training Maintains knowledge of state Security laws, Fire codes and Penal Codes Assists in organizing, reviewing, updating and maintainin

Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for revenue, cost, margins, profit, guest capture optimization, guest satisfac

Cleans guest rooms and guest areas, including making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios Utilizes chemicals according to directions and familiarizes self with all material safety data sheets Maintains a stocked, organized, and clean cart with sufficient supplies Reports maintenance issues through approp

Oversees Guest Services, Housekeeping, Food & Beverage, Aquatics, Cub Club and Retail Departments Assists Directors in accomplishing human resources' objectives by over seeing the recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining effort Communicates job expectations; planning, monitoring, appraising, and reviewing jo

Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys inf

Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stoc

Responsible for the scheduling of the Laundry department Arranges/Conducts training for new employees and provides continued training for current employees Oversees the activities and actions of the laundry personnel to ensures all linen is washed, dried, folded, and stored in a timely manner Ensures laundry department area is kept clean and organized Keeps mechanical equ

Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys inf

Assist the Director in forecasting and executing departmental and safety budget Develop and maintain inspection programs to support the waterpark operation Assists in managing the department including; maintaining strong team atmosphere, scheduling, conducting training, general purchasing, and cleanliness program Assists in developing Managers, Supervisors and Lifeguards

Handles the day to day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that ad